Support Center

Transnetyx Parent/Sub-user Relationship

Last Updated: Jul 03, 2018 08:25AM CDT
Parent users or account holders have access to all of the authorized sub-users'  strains and orders that are placed on the account.  The authorized users only have access to their own accounts.  If you would like all of your authorized sub-users to view all the strains and orders on  your account, we suggest you set up a lab account where all of your users share one username and password.
To invite a sub-user to your account, simply click here: Scroll to the bottom of the page to “ Send a new invitation”.
This link will allow the sub-user to create an account which will automatically add them as a sub-user of the parent user. To allow the sub-user to place orders, please share the desired strains with the sub-user.
To share the strains, please review these instructions:
If you need additional help, feel free to contact us at
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